Shipping Policy

Shipping Policy

Order Processing

Orders are typically processed and shipped within 1–2 business days after payment is received.

Orders placed on weekends or holidays will be processed the next business day.


Shipping Methods

We ship orders using USPS, UPS, or FedEx, depending on order size, destination, and carrier availability.

Once your order ships, tracking information will be provided by email.

Delivery times are estimates only and are not guaranteed.


Shipping Responsibility

Once an order has been handed off to the carrier, delivery timing and handling are outside of our direct control.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can assist.


Address Accuracy

Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.


Shipping Restrictions

Certain products or destinations may be subject to shipping restrictions based on applicable laws or carrier limitations.

If an order cannot be fulfilled due to a shipping restriction, it will be reviewed and refunded as appropriate.

If you have questions about shipping before placing an order, please contact us at
customer_service@topextracts.com

 

Last updated: January 2026

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    Disclaimer: Kratom: FDA DISCLAIMER: The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. KRATOM DISCLAIMER: “This product is not available for shipment to the following states: Alabama, Arkansas, Indiana, Rhode Island, Wisconsin; or the following counties: Sarasota County (Florida), San Diego (California), Oceanside (California), Alton (Illinois), Jerseyville (Illinois), Edwardsville County (Illinois), Columbus (Mississippi), Union County (Mississippi), Ascension (Louisiana), Franklin (Louisiana), Rapides (Louisiana)”. Our products are not for use by or sale to persons under the age of 21. WAAVE ALSO RESPECTS COMPLIANCE IN THE FOLLOWING STATES AND COUNTIES: Vermont, Louisiana. Denver CO, Washington D.C., Newport Beach CA, Malheur County, Parker & Monument (CO), Grant Parish (LA), Franklin (NH) and several other counties in Mississippi. We do not ship internationally. ID verification is required for shipments to the following states: Florida, Virginia, West Virginia, Colorado, Oregon, South Dakota, Nebraska, Kentucky, Maryland, Tennessee, Mississippi, Georgia. Enhanced Kratom cannot be shipped to Tennessee and Georgia. Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products. Kratom has not been tested on pregnant women. Please, see the FDA alert 54-15. We make no representations as to intended use or suitability for use. This product contains chemicals known to the state of California to cause cancer, birth defects, or reproductive harm. Specifically nickel, arsenic, and lead. For more information please visit p65warnings.ca.gov. We do not ship to military bases  

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