We are currently experiencing a credit card processing issue.
We wanted to apologize for the issues you may have experienced during checkout. Our credit card system is currently down. We encourage you to learn to use one of our other methods of payment for purchasing our products.
Currently Kratom is not being accepted by Visa or Mastercard which means Paypal, Venmo or any other method in which a Credit Card is used will not work; however, we are hopeful that this changes soon.
E-Checks: We are currently accepting checks; however, you can expect longer shipping times as we await the check to clear the bank. Typically checks clear in 4-8 days. If you have a history of check use and it passes verification then we will ship within 24 to 48 hours.
Bitcoin: While we understand this may be confusing for some to get setup on we assure you that this is the best way to purchase Kratom and save some money while doing so. We have a blog about “How to use bitcoin” but you can always checkout youtube videos as well.
Money Orders: This is a solid choice if you do not want to use bitcoin or checks. We can ship faster if you have used a money order before and you take a picture of it prior to sending it to us. This only applies to money orders under $100 anything over $100 we wait until it arrives.. Again you must have a recent history as a customer with TopExtacts. Learn how to use a money order
ACH: This is a new system that we are working on setting up and it is faster than e-check.
Kratom vendors have difficulty getting processing due to Kratom not being legal in every state therefore we are considered “High Risk”. Credit card processing is very expensive for us and we are evaluating whether or not we want to continue to search for new options.
Top Extracts Team